All returns must be sent back within 7 days of being delivered. Contact customer service via email before sending the item(s) back to avoid confusion and any possible issues of the item(s) being lost. If there are any issues with the hair or any other items please email customer service with PICTURES showing the problem for further help.
1. Items can be returned it there are any issues with the order such as length, size, quality, or color
2. HAIR MUST BE IN THE SAME CONDITION YOU RECEIVED IT, MUST BE PACKAGED THE SAME WAY YOU RECEIVED IT, HAIR MUST BE UNWASHED, & HAIR MUST NOT BE USED!!!!
3. If you want to exchange hair for another texture of hair or length of hair you are in charge of any shipping costs!!